Terms & Conditions

Welcome to Dox Beauty Centre. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of our online store.

You must be at least 18 years old to purchase products from our website. By using our services, you confirm that you meet this requirement.

• Customers may be required to create an account to place orders.

• You agree to provide accurate and complete information during registration.

• We reserve the right to suspend or terminate accounts that violate these terms.

• All product descriptions and prices are subject to change without notice.

• Prices are listed in Ugandan Shillings (UGX) unless otherwise stated.

• We strive to ensure accuracy but errors may occur. In such cases, we reserve the right to correct errors and update orders accordingly.

• Orders are confirmed once payment is received.

• Accepted payment methods include mobile money, credit/debit cards, and bank transfers.

• We reserve the right to refuse or cancel any order at our discretion.

• Delivery timelines will be communicated at checkout.

• We deliver within Uganda and may offer international shipping upon request.

• We are not liable for delays caused by third-party couriers or unforeseen circumstances.

• Customers may return products within 7 days of delivery if they are defective or incorrect.

• Returned products must be unused and in their original packaging.

• Refunds will be processed within 14 business days after approval.

• Customers must not misuse the website or engage in fraudulent activities.

• Reviews and comments must be respectful and not contain offensive or illegal content.

• Some content, logos, and images on this website are the property of Dox Beauty Centre

• We sell a variety of products, and not all products listed are owned by us.

• Unauthorized use of our intellectual property is prohibited.

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

• We collect and process personal data in accordance with Uganda’s Data Protection and Privacy Act (2019).

• Your information will not be shared with third parties without consent, except as required by law.

• These Terms and Conditions are governed by the laws of Uganda.

• Any disputes shall be resolved through mediation or arbitration before resorting to court proceedings.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page and will take effect immediately.